If there’s a better way to do something…
it’s gotta be done.
A Heartfelt Thank-You and a Clarifier
My heartfelt and sincere thanks for the outpouring of love and support following yesterday’s announcement that I’ll be leaving Cox Automotive at t…
How to Define the “Right Money” for Any Used Vehicle
An age-old and elusive question in the used car business is, “what’s the right money for a car?” I would submit that, in most dealerships and…
A Current Events-Minded View of Vehicle Affordability
It’s encouraging to see some OEMs reduce MSRPs on incoming 2025 models to help address one of our industry’s top challenges—with an average tran…
A Disturbing Trendline in Used Vehicle ROI
Across the country, most dealers have seen their used vehicle gross profits decline this year to essentially land where they were in 2019, before the…
A Taste of Autonomous Driving Proves Profound
This past week, my wife Nancy and I were in San Francisco for a conference and had the opportunity to use Waymo’s autonomous ride service several ti…
Reflecting on Cars and Mobility Moments
On our way home from dinner the other night in Austin, TX, my son, Samson, and I did a double take as we stopped at a red light along Cesar Chavez Str…
Can We Stop the “Chase” in Our Used Vehicle Pricing?
As I talk to dealers week after week about their aged and distressed inventory, it doesn’t take long to uncover a distinct pattern: Someone is prete…
Assessing Your Used Vehicle Acquisition Proficiency
This week, Cox Automotive reported that retail sales of used vehicles, while trending above last year’s sales volumes, have tapered off in recent we…
Keeping An Eye Out for Opportunity and Showing Compassion
If you haven’t read former dealer Todd Caputo’s post on how t…
A Closer Look at Unit Cost Variability in Used Vehicles
Since the dawn of the used car business, it’s been true that dealers make their money when they buy a car. This enduring truth was the first bit…