If there’s a better way to do something…

I’m taking part in a new “Dialogue” series with Cox Automotive. The ongoing series offers dea…

Unprecedented times tend to yield unprecedented outcomes. That’s been the story for dealers during the past several months in used vehicles. As I…

Like many dealers, I’ve been amazed by the resilience of the retail market for used vehicles during the past four months. I’ve heard from multi…

For much of the past several months, I’ve advocated that dealers take a cautious approach to the way they replenish their used vehicle inventories.…

It’s been impressive to see dealers retailing more used vehicles despite the smaller inventories many have been forced to carry due to lower-than-us…

When I was in fourth grade, a teacher saved me. I distinctly remember the first day of school as a fourth grader. When I got to class, I thought it…

In my latest book, Gross Deception: A Tale of Shif…

It’s almost a tired saying these days: We all must learn to do more with less. But I’d like to point out what amounts to a true-blue, and poten…

I’ve spent way more hours than I can count on airplanes in the past decade. Truth be told, I miss the travel and the daily get-up-and-go routine it…

There are two trendlines in the used vehicle market that merit every dealer’s attention. The first is the rolling seven-day average of retail sal…