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Keeping An Eye Out for Opportunity and Showing Compassion

October 4, 2024

If you haven’t read former dealer Todd Caputo’s post on how t…

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A Closer Look at Unit Cost Variability in Used Vehicles

September 27, 2024

Since the dawn of the used car business, it’s been true that dealers make their money when they buy a car. This enduring truth was the first bit…

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Why Retail Used Vehicle Prices Won’t Rise Like Wholesale Values

September 6, 2024

Last week, I shared a post that outlined a somewhat odd moment in the used vehicle market, wherein wholesale values have risen steadily for the past t…

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An End of the Month Gross Profit Reckoning in Used Vehicles?

August 30, 2024

I have a suspicion that the month of August will look pretty good for dealers as far as used vehicle sales volume, but their month-end gross profit ta…

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An Empathy-based Approach for Customers with Negative Equity

August 22, 2024

One of the most persistent topics of conversation with dealers of late has been the difficulty they experience working with customers who want to trad…

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Pointers to Help You Play in Today’s Challenged CPO Market

August 15, 2024

A recent report from Cox Automotive highlights a pain point many dealers will know all too well—if you want to stock one- to three-year-old vehicles…

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How “Variable Management” is Moving to New Vehicles

August 9, 2024

Regular readers of my blog know I’ve embraced a “Variable Management” strategy for used vehicles and built a software system, ProfitTime GPS, to…

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ProfitTime GPS in Practice: ‘Start Small’ to Adopt ROI-Minded Used Vehicle Management

August 1, 2024

Tim Hlavenka, national sales director for the Rick Case Auto Group, says the adoption of ProfitTime GPS and the ROI-minded Variable Management strateg…

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A View of the Rising Cost of Trade-in Appraisal “Bumps”

July 26, 2024

As I work with dealers, I’m seeing the return of a practice that largely went away in the past few years as dealers were hungry for new vehicle inve…

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Three Reasons Automated Used Vehicle Pricing is a Bad Idea

May 25, 2024

I’ve run into a consistent theme in recent conversations with dealers: What do you make of systems that automatically price used vehicles? The qu…

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