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How To Fix The Collapsing Ceiling In Used Cars

July 25, 2018

If you had the unfortunate experience of living in a house where the ceiling was slowly collapsing, you’d face one of two corrective choices. Fir…

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A Metric That Merits More Attention—Your Used/New Sales Ratio

June 6, 2018

When I was a dealer, we thought we were doing a pretty good job if we managed a .5:1 used-to-new-vehicle sales ratio.…

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3 Pillars Of A Stellar Used-to-New Vehicle Sales Ratio

May 7, 2018

A recent Automotive News article discussed how, even among top…

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A Dealer in Distress

May 4, 2018

I received the below note from a dealer experiencing a very stressful Spring selling season, but probably not for the reason you think. Note fr…

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Automotive News Addresses Used Vehicle Margin Compression

May 3, 2018

This week’s Automotive News includes an article that addresses the very real problem of ongoing margin compression in used vehicles. The piece qu…

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Three Pointers To Maximize Purchased Unit Profitability

May 2, 2018

I’ve heard more complaints lately from dealers that it seems impossible to acquire wholesale inventory and make the front-end gross profit they expe…

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4 Corollaries From the Facebook, Dealer Data Fronts

April 16, 2018

I’ve been following the controversy involving Facebook and its user data. The debate and discussion remind me of an issue that’s very familiar…

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3 Opportunity Costs You Should Consider Trimming

April 10, 2018

As more dealers think of ways to adjust to today’s margin-compressed environment, cutting costs becomes a primary topic of conversation, if not deci…

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Margin Compression Takes A Bite—How Will You Bite Back?

April 2, 2018

For many dealers, margin compression in used vehicles has been a bit like a leaky water line. The truth is, the line’s been slowly dripping for y…

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NADA Day 3: Final Thoughts On A Great Convention

March 26, 2018

I heard that there were more than 100 new products offered and promoted through press releases at this year’s NADA—almost double the number from l…

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