If there’s a better way to do something…
it’s gotta be done.
An Afterglow That Shines Strong
It’s hard to pinpoint the proper word. Moved. Uplifted. Changed. Inspired. The reality is I’m feeling a combination of all of these as I ba…
Day 3 in Rome: A Truly Magical Moment
Moving. Inspiring. Mystical. Powerful. Spiritual. Those were the words running through my mind after speaking…
Day 2 in Rome: Two-Way Diplomacy, Pasta and Nerves
I’ve gained a far deeper appreciation of the day-to-day work of diplomats during my time here. Prior to this visit, my experience with diploma…
Day 1 in Rome: Hope, Concern, History—And Gelato
My first full day of planned group activities in Rome got off to an extremely inspiring start. We met with the Sisters of Sion, a group of nuns…
A Once-In-A-Lifetime Honor And Opportunity
I make it a personal priority to give back. I consider myself blessed and fortunate. I know that whatever personal and professional success I’…
NADA Dispatch 3: Final Reflections On A First-Rate Show
A colleague asked me this morning to share my single-biggest take-away from this year’s NADA convention in New Orleans. My response: Dealers a…
NADA Dispatch 2: It Ain’t So Easy In The Big Easy
There’s a good vibe here in New Orleans. If it were Las Vegas, you might say dealers are doubling down on their technology investments. There…
NADA Dispatch 1: Inventories, Efficiencies and the Future
Dealers are pretty clear-eyed about the coming months in the car business, judging from my conversations on the opening day of the exhibit hall a…
Dealers Aren’t Alone In Facing Hiring, Retention Pressures
I was struck by several parallels in a Chicago Tribune…