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An Afterglow That Shines Strong

February 12, 2017

It’s hard to pinpoint the proper word. Moved. Uplifted. Changed. Inspired. The reality is I’m feeling a combination of all of these as I ba…

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Day 3 in Rome: A Truly Magical Moment

February 10, 2017

Moving. Inspiring. Mystical. Powerful. Spiritual. Those were the words running through my mind after speaking…

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Day 2 in Rome: Two-Way Diplomacy, Pasta and Nerves

February 9, 2017

I’ve gained a far deeper appreciation of the day-to-day work of diplomats during my time here. Prior to this visit, my experience with diploma…

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Day 1 in Rome: Hope, Concern, History—And Gelato

February 7, 2017

My first full day of planned group activities in Rome got off to an extremely inspiring start. We met with the Sisters of Sion, a group of nuns…

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A Once-In-A-Lifetime Honor And Opportunity

February 6, 2017

I make it a personal priority to give back. I consider myself blessed and fortunate. I know that whatever personal and professional success I’…

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NADA Dispatch 3: Final Reflections On A First-Rate Show

January 30, 2017

A colleague asked me this morning to share my single-biggest take-away from this year’s NADA convention in New Orleans. My response: Dealers a…

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NADA Dispatch 2: It Ain’t So Easy In The Big Easy

January 29, 2017

There’s a good vibe here in New Orleans. If it were Las Vegas, you might say dealers are doubling down on their technology investments. There…

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NADA Dispatch 1: Inventories, Efficiencies and the Future

January 28, 2017

Dealers are pretty clear-eyed about the coming months in the car business, judging from my conversations on the opening day of the exhibit hall a…

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Dealers Aren’t Alone In Facing Hiring, Retention Pressures

January 18, 2017

I was struck by several parallels in a Chicago Tribune…

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