If there’s a better way to do something…
it’s gotta be done.
3 Ways To Avoid Falling Flat With Today’s Vehicle Buyers
Let’s imagine that you’re sitting front and center, as your favorite band takes the stage. You bought tickets a few weeks ago. You cleared y…
vAuto: 10 Years Old—Still Inspiring, Still Going Strong
I reached another milestone in my career this week—the 10th anniversary of the day my colleague and friend, Mike Chiovari, and I hud…
Top-Performing CPO Dealer Shares Three Keys To Success
Congratulations to vAuto dealer Don Luke and his team at Bill Luke Chrysler Jeep Dodge & Ram in Phoenix for earning AutoRemarketing’s…
How Good Is Your “Swing” In Used Vehicles?
I recently read a great book, The Boys In The Boat, about an unlikely crew team from Seattle that captivated the world when it earned a go…
Addressing Increased Used Vehicle Supplies, Depreciation
You might say that the blessing we've enjoyed in used vehicles is running out of gas. The blessing has been a relatively stable balance between…
Dealers Shine A Light On The Power Of Good People
While attending this week’s Automotive News Best Dealerships To Work For event, I wondered how many dealers could honestly answer this question…
A Moment Of Empathy For VW Dealers
As I read the ongoing coverage of the VW scandal, I can’t help but think of the early days at Pollak Cadillac. My father and I became Cadillac…
A Change Of Plans For DrivingSales Executive Summit
I’m disappointed to share that I won’t be speaking at the upcoming DrivingSales Executive Summit in Las Vegas. My purpose at the event would…
Vote For vAuto To Win A Chicago Innovation Award
I’m proud to report that vAuto’s Conquest system is a finalist for this year’s…
A Three-Step Test To Improve Your Used Vehicle Department Performance
I’d recommend that every dealer conduct the following three-part test of their used vehicle department: Step 1: Determine your average…