If there’s a better way to do something…
it’s gotta be done.
Three Pointers To Right-Size Your Springtime Inventory
Earlier this morning, I heard a robin singing outside our house. I listened a bit and smiled. The robin’s basically making his play for the su…
3 Ways Efficiency-Focused Dealers Will Gain Advantage In New Vehicles
It’d be safe to bet that 2015 will be a good year for dealers. The forecasts are rosy: The consensus among analysts is that dealers will likel…
Nagging Doubts About Net Neutrality
Several dealers have asked me for my take on the Federal Communications Commission (FCC) vote last week to treat broadband Internet providers lik…
A Unique and Wise Industry Voice Goes Silent
I heard the news last week about the sudden passing of Art Spinella, head of CNW Marketing Research, from congestive heart failure at the age of…
Feds Step Up Retail Automotive Financing Inquiries
Most dealers are aware that the federal Justice Department is paying extra-close attention to the ways and means of automotive financing.…
Memories From The Mountain Carry On
I just received more photos from my recent No Barriers ski adventure with Erik Weihenmayer. Their arrival, via e-mail and a Dropbox link, remind…
An Insight From Air Traffic Control Automation
I recently heard a National Public Radio…
Rethinking The Problem Of Serving Subprime Customers
Industry analysts estimate that subprime customers account for about 25 percent of used vehicle financing deals in the past year. With this stat…
A Different Kind Of Ski Lesson: A No Barriers Approach To Business
I’m still reliving and re-appreciating last week’s No Barriers ski adventure in Beaver Creek, Colo. Over the weekend, as I was replaying the…
Time To Give Thanks For A Life-Changing Gift
Our final day here at Beaver Creek started as soon as the slopes opened. It’s been another picture-perfect day on the mountain, with mild tempe…