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Our time together this week in Atlanta

January 9, 2015

Upon reflection of this week’s Annual Sales Event, I would just like to share some thoughts. First and foremost, I just want to let the entire…

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5 Potentially Tough Conditions Dealers Will Face In 2015

December 24, 2014

I’ve been spending the past few days in budget and strategy sessions, planning for 2015. The work has left me with a pretty clear conclusion:…

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3 Keys To Maximizing Gross As Transparency Grows In 2015

December 23, 2014

It shouldn’t be news for dealers that margins in new/used vehicles are under pressure. As we look ahead to the coming year, there are few, if a…

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Insights From vAuto’s Performance Management Team Meeting

December 12, 2014

I had the honor and privilege of taking part in vAuto’s annual Performance Managers meeting this week. The meeting gives the Performance Manag…

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Sam Swope: Our Industry Loses A Community Advocate And Pioneer

December 11, 2014

In the early days of vAuto, it wasn’t easy to get dealers to recognize that the Internet was changing the used car business, much less convince…

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Another Similarity Between Dealers And Family Farmers—Technology

December 2, 2014

  About 15 years ago, I purchased a farm in Northwest Illinois, where I became a USDA-registered farmer. I had more than just a financial i…

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Using Market Share To Map Your 2015 Sales Goals

November 26, 2014

  I received an extremely astute question from a fixed operations director in Gainesville, Fla.: Dale: What’s the best…

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3 Ways To Win Amid A Declining Wholesale Used Vehicle Market

  Let’s be honest: Some dealers have taken historically high wholesale used vehicle values for granted.…

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A Return To Campus Spurs Memories And Inspiration

November 17, 2014

  I had a most extraordinary and inspiring experience last week when I returned to Indiana University (IU) for the first time in nearly 35…

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