If there’s a better way to do something…
it’s gotta be done.
A New/Used Vehicle Parallel: The Devil (And Your Gross) Is In The Details
Astute Velocity dealers have understood that the “car is the star” in used vehicles. That’s why they go to great lengths to make sure they…
3 Reasons A Front-End Focused Strategy Falls Short In Used Vehicles
I’ve been hearing more disenchantment and doubt from dealers about the value of a turn-and-earn strategy for retailing used vehicles, which I c…
A Look Ahead At Selling Tomorrow’s New/Used Vehicle Buyers
Consider the following research findings about the up-and-coming generation of car buyers, known as Milennials or Generation Y:…
Germain Group Makes Finding Talent A Top Priority
There’s a lot of talk in our industry about the difficulties dealers face finding—and keeping—good employees. Much of the discussion often…
A Velocity Dealer Turns Up The Heat—And Keeps It Hot
You might say the month-in-month-out focus of automotive retailing is both a blessing and a curse. It’s a blessing when you’ve had a bad mon…
A Consumer Perspective On Vehicle Financing, F&I Practices
There’s been a fair amount of hand-wringing in the industry following the recent…
A Parallel Between Electronic Dance Music and Retailing New/Used Vehicles
On Sunday, The New York Times published an…
One-Price Dealers’ Time Has Come
Below is a comment and my response to a recent blog posting, questioning the success of one-price dealerships. (if you've read the initia…
Two Bright Stars Shine In East Tennessee
My travels this week took me to East Tennessee to visit two dealers, Daniel Johnson, GM of Johnson City Toyota and Dustin Walters, GM of Friendsh…
Dealers As Hunter-Gatherers Or Farmers—Where Do You Stand?
Here’s a question that’s had me thinking: Has the evolution of the automotive retail business reached a point where dealers need to stop hunt…