If there’s a better way to do something…
it’s gotta be done.
Handling The “Ominous” Nature Of This Year’s New Car Market
An article in this week’s…
A Dealer’s Guide To Improving Reconditioning Expenses
I constantly remind dealers that their reconditioning process likely represents one of the greatest opportunities for gross profit improvement. S…
From The Field: What’s The Best Way To Bonus For Appraisals?
I received the following question from a dealer looking for insights to provide incentives for managers that would put more “on the mon…
Why Car Dealerships Are Turning Into Coffee Shops
Here’s a really relevant article that I came across written by Geoff Day: Need a recommendation for the trendiest eatery around? If you are lo…
3 Reasons Transparency Is Fast Becoming The Trump Card For Today’s Buyers
A colleague of mine recently purchased a 2014 Subaru Outback from a local dealer. He ended up using TrueCar to give him confidence in the price h…
The Other Side Of Dealer Mark-Ups And Their “Disparate Impact”
This week’s Automotive News includes an…
3 Ways Used Vehicle Best Practices Will Shape New Car Retailing
I’ve long believed that there is a key difference between new and used vehicle shoppers. The difference boils down to this: After they’ve na…
NADA Wrap-Up: An Amazing Convention With 5 Key Take-Aways
I trust everyone was able to make it home safe and sound from the National Automobile Dealers Association (NADA) convention in New Orleans.…
NADA Day 2: A Special Dealer, His Team Pay It Forward With Their Partners
Every dealer understands the importance of relationships in the car business. This is particularly true when it comes to customers. It’s the r…
NADA Day 1: Dealers Commit To New Vehicle Pricing Transparency
Wow. Compared to the National Automobile Dealers Association’s (NADA) last convention in New Orleans, this year’s event could be called “ga…