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3 Questions To Soften The Spring-Fed Impulse To Acquire Inventory

March 20, 2013

Every spring, dealers get flush with confidence and excitement as sales and profitability pick up in their used vehicle departments.…

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Service Department Reinvention: From “Back End” To Beacon Status

March 12, 2013

  In my day as a dealer, I held the same view of my service department as many dealers do today: It was the “back end” of the business.…

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A Dealer Sees How History Can Blind Current Market Conditions

March 5, 2013

  “Dale, I’m starting to see my average days in inventory creep up. I had a strong January and decent February, so I’m a little surpr…

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3 Reasons For Caution In Used Vehicles As Spring Approaches

February 21, 2013

Last week I mentioned dealers who expressed less optimism than their peers about a strong used vehicle market this coming spring. These dealers w…

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NADA 2013 Orlando Wrap-Up: 4 Convention Take-Aways

February 12, 2013

I had mixed feelings as the curtain closed on the 2013 National Automobile Dealers Association (NADA) convention Monday afternoon in Orlando. Lik…

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NADA 2013 Orlando Day 2 Update: A Good Man For Dealers, Gen Y In F&I

February 11, 2013

At last year’s National Automobile Dealers Association (NADA) meeting, I was among a lot of dealers who waited with bated breath for the group�…

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NADA 2013 Orlando Day 1 Update: A Busy Booth and Exciting News

February 10, 2013

I think the National Automobile Dealers Association nailed it when they chose this year’s convention theme—“Experience the Momentum.”…

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How effective are these third-party web sites?

January 30, 2013

Recently a good friend and great Velocity dealer ask…

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