If there’s a better way to do something…

If there’s one thing that might define of how this year’s spring compares to prior years, it might be that everything’s arriving sooner than exp…

My phone’s been buzzing off the hook in the past week as dealers are almost single-mindedly asking the same question: Where’s the used vehicle mar…

Every dealer would agree that you make your money when you buy a used vehicle. That’s why appraisals are so critically important. The appraisal…

I’ve had a version of the following conversation with dealers in recent weeks. The conversation typically arrives after I’ve shared why dealers sh…

I’ve been in multiple conversations with economists and data scientists at Cox Automotive, as well as members of the Chicago Federal Reserve Bank, t…

As I’ve been helping dealers reckon with the vehicles they purchased at the top of the market and failed to retail in recent weeks, I’ve been remi…

It’s fair to say that there’s often a gap between the way a used vehicle manager manages a used vehicle department and the way a dealer believes t…

Heading into NADA, I wondered how dealers would respond when they saw their used vehicle pricing presented to them through the investment-based lens t…

Several themes emerged in conversations with dealers at NADA that suggest future strain on their factory partner relationships. Beyond the OEM effo…

Not so long ago, some observers questioned whether dealers would want to sell and support the rise of electric vehicles (EVs) given their long-standin…