If there’s a better way to do something…
it’s gotta be done.
Why Don’t Online Auction Proxy Bids Work Better For Dealers?
I’ve been asking that question lately as I hear two recurring complaints from dealers about their ability to buy vehicles via online au…
How many managers does it take to screw up a dealership?
I received the below email from a dealer questioning his managers' practices…
What to do when you have too many cars and too little pack money
Here's an exchange that I recently had with a used car manager. Dale,…
A Look at “Known Unknowns” of Used Car Retailing
I recently read a column in the New York Times that discussed the “known unknowns” of our current time. The writer, author Geoffrey Wheatcrof…
A Pay Plan To Build Transparency and Hold Gross
I’m seeing a new breed of pay plans emerge at dealerships that seek to balance transparency with customers and the store’s need to make a pro…
Very Dedicated to the Auto Industry
Following is an email I received from Michael, a vision impaired and very determined auto consultant, and my response. Dear Mr. Dale Pollak…
Provisioning Webinar: A Better, Easier Way to Manage Used Vehicle Inventories
Please join me at 2 p.m. (EST) Tuesday, Dec. 13, 2011, for an Auto Remarketing webinar on Provisioning—the new approach to used vehicle invento…